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你了解殡葬行业吗?

  有0人浏览   日期:2019-11-09

文章摘要:  殡葬服务行业内外殡葬服务对象的定义不明确,在殡葬服务行业出现了“为死者挣钱”等不恰当的表述。殡葬服务的对象是丧亲,对“丧亲”作为服务对象的认识受到殡葬服务过程中客观现象和丧亲客观因素的影响,形成对殡葬服务对象的误解。明确殡葬服务的对象不仅是殡葬理论工作的理论准备,也是提升殡葬行业自身形象的需要。......

  殡葬服务行业内外殡葬服务对象的定义不明确,在殡葬服务行业出现了“为死者挣钱”等不恰当的表述。殡葬服务的对象是丧亲,对“丧亲”作为服务对象的认识受到殡葬服务过程中客观现象和丧亲客观因素的影响,形成对殡葬服务对象的误解。明确殡葬服务的对象不仅是殡葬理论工作的理论准备,也是提升殡葬行业自身形象的需要。

  The definition of funeral service object inside and outside the funeral service industry is not clear, and there are some inappropriate expressions such as "making money for the dead" in the funeral service industry. The object of funeral service is bereavement. The understanding of "bereavement" as the service object is influenced by the objective phenomenon and objective factors in the process of funeral service, forming a misunderstanding of the service object. To clarify the object of funeral service is not only the theoretical preparation of funeral theoretical work, but also the need to improve the image of funeral industry itself.

  随着人们物质文化需求的上升,各行各业都在努力满足这种需求以获得自身的发展,殡葬业也不例外。在全国各级民政部门的指导下,殡葬行业为我国社会发展和殡葬改革工作做出了巨大贡献。然而,也缺乏成就,最明显的是巨额丧葬利润的演讲危机。公众对这一问题的热情,除了自身牟取暴利的因素之外,更重要的是因为公众对殡葬服务对象的误解,认为殡葬行业“为死者挣钱”,也赚了很多钱。

  With the rise of people's material and cultural needs, all walks of life are trying to meet this demand to achieve their own development, funeral industry is no exception. Under the guidance of civil affairs departments at all levels in China, the funeral industry has made great contributions to the social development and funeral reform in China. However, there is also a lack of achievement, the most obvious is the speech crisis of huge funeral profits. The public's enthusiasm for this issue, in addition to its own profiteering factors, is more important because of the public's misunderstanding of the funeral service object, that the funeral industry "makes money for the dead", but also makes a lot of money.

  殡葬业挣钱的目标是什么?问题的实质是殡葬服务对象的确认。殡葬服务对象的确定不仅是甄别“巨额殡葬利润”的理论工具,也是殡葬业可持续发展的理论课题,是殡葬理论自身建立的要求。

  What is the goal of the funeral industry to make money? The essence of the problem is to confirm the objects of funeral service. The determination of funeral service objects is not only a theoretical tool to distinguish "huge funeral profits", but also a theoretical subject for the sustainable development of funeral industry, which is the requirement for the establishment of funeral theory itself.

  殡葬服务工具包括运尸车、火化炉、坟墓等。整个工作过程主要集中在尸体上,这是殡葬服务行业不同于其他行业的特殊性。这也是为什么有些人认为殡葬服务的对象是死者或包括死者(尸体)在内的主要影响因素。这些人把殡葬服务的对象和殡葬服务的对象混在一起。长沙民政学院殡葬系主任王夫子也持这种观点:“殡葬服务业是一个特殊的服务业。它的特殊性在于所有服务行业都直接为活人服务,但殡葬服务行业的直接服务对象是死者(已故者),间接服务对象是活人。因为殡葬服务最终是为了满足活人的心理需求,所以殡葬服务更重要的对象仍然是活人。”事实上,葬礼服务的对象是活人,而且只有活人。

  Funeral service tools include body carrier, crematorium, tomb, etc. The whole working process is mainly focused on the corpse, which is the particularity of funeral service industry different from other industries. This is also why some people think that the funeral service is aimed at the dead or the main influencing factors including the dead (corpse)。 These people mix the objects of funeral services with those of funeral services. Wang Fuzi, chairman of the funeral Department of Changsha Civil Affairs College, also holds this view: "funeral service industry is a special service industry. Its particularity lies in that all service industries directly serve the living, but the direct service object of funeral service industry is the dead (the deceased), and the indirect service object is the living. Because funeral services are ultimately to meet the psychological needs of living people, the more important object of funeral services is still living people. " In fact, funeral services are for the living, and only the living.

  死亡后收敛和火化过程的操作对象是尸体,但“死”和“尸体”是两个完全不同的概念,“死”是一个通称,“尸体”是一种具有实质性意义的物质,是殡葬服务的主要操作对象。如果不区分“死”和“尸体”两个概念,对殡葬服务对象的理解就会受到阻碍,甚至被误解。葬礼服务理想过程中的一个常见例子是“某某人的追悼会”。这种表述忽略了“某某”作为一种重要的活着的状态“死了”的定义。从服务对象来看,几乎所有的服务项目都与尸体或骨灰有关,让人觉得殡葬过程的对象似乎是“某某”。因此,“为死者挣钱”、“为死者吃东西”和“为死者挣钱”的说法应运而生。

  The operation object of convergence and cremation process after death is corpse, but "death" and "corpse" are two completely different concepts, "death" is a general term, "corpse" is a material with substantial significance, and is the main operation object of funeral service. If we do not distinguish the two concepts of "death" and "corpse", the understanding of the funeral service object will be hindered or even misunderstood. A common example of the ideal process of funeral service is "someone's memorial service". This statement ignores the definition of "dead" as an important living state. From the perspective of service objects, almost all services are related to corpses or ashes, which makes people feel that the object of funeral process seems to be "so and so". Therefore, "making money for the dead", "eating for the dead" and "making money for the dead" came into being.


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